Meet the Department of Water and Sanitation

Water, like religion and ideology, has the power to move millions of people. Since the very birth of human civilisation, people have moved to settle close to it. People move when there is too little of it. People move when there is too much of it. People journey down it. People write, sing and dance about it. People fight over it. And all people, everywhere and every day, need it. – Mikhail Gorbachev

Water is the most critical resource issue of our lifetime and our children’s lifetime. The health of our waters is the principal measure of how we live on the land. – Luna Leopold

Dairy farmers are stewards of both surface and groundwater sources which means that the responsible use of water and the protection of the quality of water sources are of critical importance. South Africa’s scarce water resources are under increasing pressure and efficient, effective and wise use of water is essential if we wish to build a sustainable future.

Legal framework

The National Water Act , Act No. 36 of 1998, (NWA) provides the legal framework for the effective and sustainable management of our water resources. The Department of Water and Sanitation (DWS) is the custodian of South Africa’s water resources. The Minister of Water and Sanitation is the public trustee of water resources on behalf of the National Government and has overall responsibility for all aspects of water resource management in South Africa. Ms. Nomvula Mokonyane currently is the Minister and Ms Pamela Tshwete the deputy minister of the department.

While striving to ensure that all South Africans gain access to clean water and dignified sanitation, the department also promotes effective and efficient water resources management to ensure sustainable economic and social development. The NWA gives the DWS the tools to gather the information needed for the optimal management of our water resources. One of the tools is the registration of water use which includes types of water use, licencing, registration and revenue collection. DWS’ WARMS Project deals with all these issues.

Water use registration

The relevant information, forms to be completed and the contact details of the officials who can assist dairy farmers with all water registration matters can be found on the website .

Raw Water Related Registration Forms Water User Submit Application Forms to the Regional Offices indicated below. iries contact us at or call our toll free number 0800 200 200 or Mabela Khutso @ 012 336 7121
Waste Discharge/disposal related Registration Forms Raw Water Use
Waste Discharge Related Water Use

Water use licences

The forms to be completed when applying for a water use licence are as follows:

Water Use License Application Form Water Use License Application Form Filling Guide

Raw Water Related Licensing Forms

Waste Discharge/disposal related Licensing Forms

Supplementary Forms




Who to contact

For any water registration related issues use the following contact details.


Head Office
Khutso Mabela 012 336 7121
Call Centre Toll Free Line: 0800 200 200
Eastern Cape – King William’s Town
Noluthando Mfene
Tel: (043) 701 0376

Lizna Fourie
Tel: (043) 748 5340


Free State  – Bloemfontein
Dawn Jaca
Tel: (051) 405 9212
E-mail: Lerata
Tel: (051) 405 9000

Vernon Blair
Tel: (051) 405 9000


Northern Cape –Kimberley
Glen Stenekamp
Tel: (053) 836 7600 ext 519
E-mail: Mokhoantle

Tel: (053) 836 7600



Northern Cape –Upington
Annatjie Steenkamp
Tel: (054) 338 5800

Steven Shibambu
Tel: (054) 338 5800


North West -Hartbeespoort
Marlize Meyer
Cell: (083) 842 2394

Luyanda Catsha
Cell: (083) 304 8152


North West –Mmabatho

Rens Botha
Tel: (012) 392 1309


Ridthwan Alli
Tel: (031) 336 2710

Renelle Karen Pillay
Tel: (031) 336 2742


Shaun Naidoo
Tel: (031) 336 2700


Western Cape
Hellen Khoza
Tel: (021) 941 6000
E-mail: Lintnaar-Strauss

Tel: (021) 950 7228


Rachel Koshane
Cellphone:  082 807 1137
Tel: (012) 392 1317
E-mail: Khwinana
Tel: (012) 392 1356
Limpopo –  Tzaneen

Funky Raseropo
Tel: (015) 306 7349

Limpopo – Polokwane

Jacob Mahlangu
Tel: (015) 290 1200

Donald Mabada
Tel: (015) 290 1402


Lindiwe Mabuza
Tel: (013) 759 7300/7491
E-mail: Macevele
Tel: (013) 932 2061
Breede-Gouritz Catchment Management Agency –  Worcester

Bonita Mdoda
Tel: (023) 346 8000

Inkomati-Usuthu Catchment Management Agency – Nelspruit
Fanie Cilliers
Tel: +27 13 753 9000


Published on Tuesday, 29th August 2017 - 22:42

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